Unexpectedly delightful


I walked by our “atta-boy” wall the other day and realized that I hadn’t updated it in a while. I used to be better about pointing out our successes, both as a team and as individuals, and I have let that fall by the wayside.

I do deeply appreciate the staff here. And I need to be more explicit about that.

For all the effort we put into the experience of our products, we aren’t focused on the experience of the staff. What’s the UX of your workplace?

It got me thinking about the unexpectedly delightful. How do you fashion an experience where each person feels appreciated, feels safe, and still experiences moments of delight in the workplace? It’s a challenge, since we are all such individuals. There are some team members who are truly overjoyed by a free burrito lunch. And there are some who feel a long office lunch is an intrusion on their workday, it doesn’t match their style.

There really is no one-size-fits-all answer here, but I feel a solution is worth pursuing. Time to inspect, adapt, and deliver.

Agile delightment FTW!


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