Kelley Marsh

I make things better. I amuse myself in the meantime.

Tag: communication

  • communication paths restrict the solution devised

    Couple items that stood out to me today from Team Topologies, chapter 2: Communication paths (along formal reporting lines or not) within an organization effectively restrict the kinds of solutions that the organization can devise. This was an interesting chapter. When I think about lines of communication between engineering teams that I work with currently,…

  • A Discourse on No

    I’m a member of a few Project Manager-ish type groups on LinkedIN. Recently, there was a big discussion about how to say No to a client. Some of my favorite answers from the discussion: Just Don’t Say No Use data and options to deliver the message instead of outright No to the receiver. Threaten With…

  • We can’t all possibly be the expert, all the time.

    This video has been making the rounds via social media: It’s painful and hilarious at the same time. The thought that niggles at the back of my brain is how everyone identifies with the expert – and we can’t all possibly be the expert.  Surely, there are times that we play each role in this…