Comments on: your contact form sucks http://kelleykoehler.com/on-my-mind/your-contact-form-sucks/ Geek, Trainer, Speaker, Super Hero Wed, 19 Jan 2011 21:19:30 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: Todd Waller http://kelleykoehler.com/on-my-mind/your-contact-form-sucks/comment-page-1/#comment-58 Todd Waller Fri, 30 Jul 2010 16:07:50 +0000 http://kelleykoehler.com/?p=123#comment-58 Kelley, Your comment about Gmail's spam filtering is money! I'm pretty confident in my email spam killer, and like you, have had multiple email addresses plastered all over the 'net for many years. Needless to say, my inbox doesn't get littered with much spam. Funny thing though, those "forms" that I fill out often result in a LOT of unwanted email correspondence... And they often violate the CAN-SPAM act by not having a clear way to unsubscribe. Just sayin'... Todd Kelley,

Your comment about Gmail’s spam filtering is money!

I’m pretty confident in my email spam killer, and like you, have had multiple email addresses plastered all over the ‘net for many years. Needless to say, my inbox doesn’t get littered with much spam.

Funny thing though, those “forms” that I fill out often result in a LOT of unwanted email correspondence… And they often violate the CAN-SPAM act by not having a clear way to unsubscribe.

Just sayin’…

Todd

]]> By: Michael McClure http://kelleykoehler.com/on-my-mind/your-contact-form-sucks/comment-page-1/#comment-57 Michael McClure Fri, 30 Jul 2010 15:55:37 +0000 http://kelleykoehler.com/?p=123#comment-57 Kelley, I am sorry I misspelled your name! Best, Michael Kelley,

I am sorry I misspelled your name!

Best,
Michael

]]> By: Michael McClure http://kelleykoehler.com/on-my-mind/your-contact-form-sucks/comment-page-1/#comment-56 Michael McClure Fri, 30 Jul 2010 15:54:51 +0000 http://kelleykoehler.com/?p=123#comment-56 Kelly, Touchdown! I 100% agree with you. I was just trying to contact a Realtor in another city to *maybe* give him a referral. When I finally got to his "contact me" page, he had the proverbial "fill in the blanks" form. My response? NEXT! He lost a probable referral. And he'll never know it. I REFUSE to fill out forms of that nature. I want a record of the exchange for archiving purposes, and I want a threading of any subsequent conversation. Forms? Yeah, YOU SUCK. Rock on, kid! Great post! Best, Michael Kelly,

Touchdown!

I 100% agree with you. I was just trying to contact a Realtor in another city to *maybe* give him a referral. When I finally got to his “contact me” page, he had the proverbial “fill in the blanks” form.

My response? NEXT!

He lost a probable referral. And he’ll never know it.

I REFUSE to fill out forms of that nature.

I want a record of the exchange for archiving purposes, and I want a threading of any subsequent conversation.

Forms? Yeah, YOU SUCK.

Rock on, kid! Great post!

Best,
Michael

]]> By: Loren Nason http://kelleykoehler.com/on-my-mind/your-contact-form-sucks/comment-page-1/#comment-50 Loren Nason Fri, 23 Jul 2010 01:27:29 +0000 http://kelleykoehler.com/?p=123#comment-50 How about my contact page Kelly? Does it meet your requirements :-) www.yourlocaltech.com/contact-us How about my contact page Kelly?
Does it meet your requirements :-)

http://www.yourlocaltech.com/contact-us

]]> By: Rich Bailey http://kelleykoehler.com/on-my-mind/your-contact-form-sucks/comment-page-1/#comment-49 Rich Bailey Thu, 22 Jul 2010 23:42:50 +0000 http://kelleykoehler.com/?p=123#comment-49 It's so easy to offer a brief form with receipt confirmation, etc. for form users, and contact data for those would prefer a more direct approach. Your post was spot on. It’s so easy to offer a brief form with receipt confirmation, etc. for form users, and contact data for those would prefer a more direct approach. Your post was spot on.

]]> By: Jeff Bernheisel http://kelleykoehler.com/on-my-mind/your-contact-form-sucks/comment-page-1/#comment-48 Jeff Bernheisel Thu, 22 Jul 2010 23:35:14 +0000 http://kelleykoehler.com/?p=123#comment-48 We just recently did a whole site redesign and we came to the conclusion that since we want people to actually reach out to us, we would put multiple ways for people to contact us on the "contact us" page. Call us crazy, but we think we may be on to something here. So, we included email, phone #, Twitter and Facebook links. Plus, as an added bonus (and for those that just LOVE the form) we included the old school web form that you so eloquently describe here, complete with a "beep" once the form message has been sent. We know that this is going WAY above and beyond what most agents are willing to do, and we're OK with that. Great post Kelley! We just recently did a whole site redesign and we came to the conclusion that since we want people to actually reach out to us, we would put multiple ways for people to contact us on the “contact us” page.

Call us crazy, but we think we may be on to something here. So, we included email, phone #, Twitter and Facebook links. Plus, as an added bonus (and for those that just LOVE the form) we included the old school web form that you so eloquently describe here, complete with a “beep” once the form message has been sent.

We know that this is going WAY above and beyond what most agents are willing to do, and we’re OK with that.

Great post Kelley!

]]> By: Kelley Koehler http://kelleykoehler.com/on-my-mind/your-contact-form-sucks/comment-page-1/#comment-47 Kelley Koehler Thu, 22 Jul 2010 23:23:02 +0000 http://kelleykoehler.com/?p=123#comment-47 Hi Rich! I know I took a, ah, strong viewpoint in the post, but there's still a place for forms on sites, most certainly. Let's just design them better, so that they don't frustrate people with either length or wondering if their message got through. Hi Rich! I know I took a, ah, strong viewpoint in the post, but there’s still a place for forms on sites, most certainly. Let’s just design them better, so that they don’t frustrate people with either length or wondering if their message got through.

]]> By: Rich Bailey http://kelleykoehler.com/on-my-mind/your-contact-form-sucks/comment-page-1/#comment-46 Rich Bailey Thu, 22 Jul 2010 23:20:23 +0000 http://kelleykoehler.com/?p=123#comment-46 Once upon a time, theory was the form served the purpose of identifying the source of the inquiry. Of course, if someone takes the trouble to send a personalized email, won't you then engage them? And then, hey, you can ask them anything you could in a form...right? Once upon a time, theory was the form served the purpose of identifying the source of the inquiry. Of course, if someone takes the trouble to send a personalized email, won’t you then engage them? And then, hey, you can ask them anything you could in a form…right?

]]> By: Kelley Koehler http://kelleykoehler.com/on-my-mind/your-contact-form-sucks/comment-page-1/#comment-45 Kelley Koehler Thu, 22 Jul 2010 23:17:22 +0000 http://kelleykoehler.com/?p=123#comment-45 Andrea - I saw that. :) And that's exactly what inspired this post. Like I said in Chicago, my free gmail account filters out about 99% of the spam I get and I've papered the internet with my email address since 2003. Fear of spam is a ridiculous reason to not publish your email address when free email accounts have pretty excellent filtering. Andrea – I saw that. :) And that’s exactly what inspired this post. Like I said in Chicago, my free gmail account filters out about 99% of the spam I get and I’ve papered the internet with my email address since 2003. Fear of spam is a ridiculous reason to not publish your email address when free email accounts have pretty excellent filtering.

]]> By: Andrea Geller http://kelleykoehler.com/on-my-mind/your-contact-form-sucks/comment-page-1/#comment-44 Andrea Geller Thu, 22 Jul 2010 23:13:48 +0000 http://kelleykoehler.com/?p=123#comment-44 You mentioned that in your session a few weeks back in Chicago. I so agreed with you I tweeted it out. Got a lot of negative replies. Fear of spam. I have always been upfront with my email and phone number. If i don't bother to fill out on someone else's site, why should I assume they will bother to on my site? You mentioned that in your session a few weeks back in Chicago. I so agreed with you I tweeted it out. Got a lot of negative replies. Fear of spam. I have always been upfront with my email and phone number. If i don’t bother to fill out on someone else’s site, why should I assume they will bother to on my site?

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